Frequently Asked /Viewed Question & Answers Hits Rating
Are there minimum quantities to place an order from the warehouse? 1450  61%
(424 of 688 users)
Can line items or an entire order be cancelled after it has been submitted? 588  57%
(318 of 552 users)
What do I do if I forget my username and password? 932  55%
(348 of 623 users)
Do I have to order in full case quantities or may I order smaller amounts? 1019  55%
(333 of 600 users)
Why is my order On Hold if I paid with a credit card? 969  54%
(344 of 631 users)
How do I get an account established so I can order online? 1229  53%
(327 of 606 users)
What is a "restricted" product? And what is an "allocation?" 887  53%
(341 of 636 users)
<>--> Jacqueline, you already have it. Run this report Under "INVENTORY ACTIVITY QUERIES" ==>"Product Activity at the Code Level (CSV file)" You can pick any Friday you want going back to June of 2002; and all of the fields you want are already there. HI... I have tried to send emails regarding the weekly inventory reports by supplier that was sent out by paper - and now you has decided to not continue it. We need a weekly report to send to our suppliers that include ALL inventories (K, C, M, U, R, L and any other status that I am forgetting), NH code, description, Size, Pack, Receipt#, Rec Date, Qty, SLC status and any possible notes. If this can be done in a date range by broker in a CSV file with supplier number on it, then we can sort it by supplier # and email to the appropiate people. We have not yet notified our suppliers of this change because I know they will be calling for the alternative and I want to make sure I have an answer for them. Also I have tried to do the non-auto bailmnet orders for Destruction, and otherwise and it will not let me add inventory after I have already selected a product unless its on the same list (i.e. K status and I checked more than one box). For some reason my regular email is not arriving to you all so I was told about this email format.. but I can receive emails - so feel free to email me back or call. Thank you, Jacqueline Cafiso United Beverages, Inc. 603-223-2323 x265 442  54%
(254 of 468 users)
What are the warehouse pick up hours? 789  53%
(288 of 537 users)
How do I check out and pay with a credit card? 910  53%
(314 of 592 users)
How can I see my last order? 644  53%
(298 of 562 users)
Can I cancel an order I just placed? 1037  52%
(332 of 632 users)
how do you go back to an order to correct it if you already put it through?? 436  54%
(195 of 359 users)
How can I change my order to a customer pickup? 701  52%
(267 of 504 users)
Can payment by credit card be made after an order has been placed? 819  52%
(296 of 563 users)
Where do I create Templates? 660  52%
(273 of 519 users)
how do I order by the bottle and not by the case? 508  53%
(220 of 414 users)
How do I change my password and other account information? 794  51%
(320 of 616 users)
Is there a way to print a blank template to use as an order form? 750  51%
(278 of 535 users)
I would like to know if we are able to make returns. We accidentally ordered three (3) cases of Dewars and two (2) cases of Stoli Vanilla and would like to return these for credit if possible. Please let me know. Thanks. Les Winders 99 Restaurant - N Conway, NH 713  51%
(289 of 557 users)
Can I build a non-auto bailment order without having to use all of the check-off boxes and scrolling through a long list of items? 560  51%
(262 of 504 users)
I just placed an order and didn't realize that the trucking Co defaults to AJ trucking, would like to change the delivery Co. to Rateliner Order Number was 1BLE5, placed 06/16/2014, Confirmation # 276223, For UNOS CHICAGO GRILL #1257503, Address: 593 Amherst St. Nashua, NH 03063 Phone # (603) 886-4132 Thank You, Rick Salstrom AGM 713  52%
(241 of 463 users)
Who should I call if there is a problem with the website? 658  51%
(266 of 513 users)
How do I register my license number so I can order online and use other web services? 645  51%
(270 of 521 users)
Are information reports available? 610  51%
(281 of 543 users)
Can I print my order before it is submitted? 573  51%
(272 of 526 users)
I want to take A&J out of the deliveryoption for my account. I would like to replace it with Rateliner permanently going forward. How would i go about doing this? 551  52%
(226 of 434 users)
How do licensees place an order for "Restricted" products? 788  51%
(285 of 553 users)
When I try to edit my Contact/User information, it says that the "password is already taken." Why? 640  51%
(302 of 589 users)
I am in the process of opening a new store/restaurant. Who do I talk to? 615  51%
(270 of 525 users)
How do I print a month end inventory report 533  51%
(248 of 481 users)
How do I change the contact person on 747  51%
(294 of 576 users)
How do I get a login? 710  51%
(296 of 580 users)
What is an Order Template? 548  51%
(257 of 502 users)
I would like access to other reports. Such as a month-end activity. or a total purchases by item # or by broker. total dollars purchased by month, broker. That kind of stuff. 428  51%
(235 of 458 users)
License #1475103 Toasted Brothers LLC Dba The Friendly Toast has been approved for credit. How do I access our account online so I can make payment? I don't see anywhere regarding new user setup. Thank you. Lisa Dubia, Business Manager 666  51%
(273 of 535 users)
Where can I find the top selling wines in New Hampshire? 630  51%
(279 of 547 users)
I am a new licensee. How do I register to get an online ordering account? 506  51%
(231 of 451 users)
how do I use a credit? 501  51%
(218 of 425 users)
I'm a broker. How can I get a report of the independent stores and restaurants who have bought the product I represent, and how much they bought? 424  51%
(213 of 415 users)
Sometimes I get kicked back to the home page. Why? 617  50%
(276 of 542 users)
How do I find out the shelf life of a product? 566  50%
(269 of 529 users)
I just placed an order. Is there anyway I can add something to that order so that it is shipped with the rest if I have already submitted it? 572  50%
(243 of 478 users)
i am having problem logging in.i forgot my password.i was asked to put in my email address but, it states they cannot find me email address when i am receiving email of sales every month. 439  50%
(215 of 422 users)
Can I see a history of my payments on the web? 693  50%
(286 of 565 users)
Can I place news articles on for my business? 629  50%
(286 of 566 users)
I am looking at your feature, ".CSV Upload" In what format would I be uploading this? Do you have an excel template that I could use to upload in this fashion? Thanks! 494  50%
(199 of 392 users)
Can product be returned for credit? 2585  50%
(359 of 714 users)
What can I do if I ordered the wrong product? 681  50%
(260 of 516 users)
I work for Nashua Margaritas and we received a case of 750ml bottles of Zazzmatazz instead of a case of Baja Rosa, as our order indicated. We are going to use the Razzmatazz, I would just like to make sure we are charged for that and not the Baja Rosa. Our licensee number is 1091603. Thanks, Nick 419  50%
(211 of 418 users)