Frequently Asked /Viewed Question & Answers Hits Rating
Are there minimum quantities to place an order from the warehouse? 1580  60%
(461 of 757 users)
What do I do if I forget my username and password? 1011  55%
(381 of 685 users)
How do I get an account established so I can order online? 1366  54%
(375 of 682 users)
Do I have to order in full case quantities or may I order smaller amounts? 1118  54%
(368 of 679 users)
What are the warehouse pick up hours? 908  54%
(332 of 608 users)
What is a "restricted" product? And what is an "allocation?" 983  53%
(387 of 720 users)
Why is my order On Hold if I paid with a credit card? 1061  53%
(377 of 705 users)
Can I cancel an order I just placed? 1146  53%
(380 of 714 users)
<>--> Jacqueline, you already have it. Run this report Under "INVENTORY ACTIVITY QUERIES" ==>"Product Activity at the Code Level (CSV file)" You can pick any Friday you want going back to June of 2002; and all of the fields you want are already there. HI... I have tried to send emails regarding the weekly inventory reports by supplier that was sent out by paper - and now you has decided to not continue it. We need a weekly report to send to our suppliers that include ALL inventories (K, C, M, U, R, L and any other status that I am forgetting), NH code, description, Size, Pack, Receipt#, Rec Date, Qty, SLC status and any possible notes. If this can be done in a date range by broker in a CSV file with supplier number on it, then we can sort it by supplier # and email to the appropiate people. We have not yet notified our suppliers of this change because I know they will be calling for the alternative and I want to make sure I have an answer for them. Also I have tried to do the non-auto bailmnet orders for Destruction, and otherwise and it will not let me add inventory after I have already selected a product unless its on the same list (i.e. K status and I checked more than one box). For some reason my regular email is not arriving to you all so I was told about this email format.. but I can receive emails - so feel free to email me back or call. Thank you, Jacqueline Cafiso United Beverages, Inc. 603-223-2323 x265 522  54%
(291 of 536 users)
How can I see my last order? 715  53%
(335 of 627 users)
Can line items or an entire order be cancelled after it has been submitted? 671  53%
(346 of 649 users)
How do I check out and pay with a credit card? 999  53%
(347 of 653 users)
Can payment by credit card be made after an order has been placed? 915  53%
(337 of 635 users)
How can I change my order to a customer pickup? 790  53%
(299 of 559 users)
Who should I call if there is a problem with the website? 744  53%
(307 of 578 users)
Where do I create Templates? 774  52%
(309 of 585 users)
I am in the process of opening a new store/restaurant. Who do I talk to? 703  52%
(313 of 598 users)
how do you go back to an order to correct it if you already put it through?? 536  53%
(244 of 460 users)
How do I change my password and other account information? 893  51%
(357 of 688 users)
What is an Order Template? 629  52%
(287 of 549 users)
How do licensees place an order for "Restricted" products? 870  51%
(322 of 620 users)
How do I register my license number so I can order online and use other web services? 721  52%
(302 of 580 users)
I would like to know if we are able to make returns. We accidentally ordered three (3) cases of Dewars and two (2) cases of Stoli Vanilla and would like to return these for credit if possible. Please let me know. Thanks. Les Winders 99 Restaurant - N Conway, NH 834  51%
(324 of 626 users)
I just placed an order and didn't realize that the trucking Co defaults to AJ trucking, would like to change the delivery Co. to Rateliner Order Number was 1BLE5, placed 06/16/2014, Confirmation # 276223, For UNOS CHICAGO GRILL #1257503, Address: 593 Amherst St. Nashua, NH 03063 Phone # (603) 886-4132 Thank You, Rick Salstrom AGM 809  52%
(277 of 532 users)
How do I print a month end inventory report 620  52%
(283 of 544 users)
Is there a way to print a blank template to use as an order form? 842  51%
(310 of 599 users)
When should a product be "Restricted" or "Allocated"? 707  51%
(356 of 691 users)
Are information reports available? 704  51%
(316 of 611 users)
Can I build a non-auto bailment order without having to use all of the check-off boxes and scrolling through a long list of items? 631  51%
(294 of 568 users)
how do I order by the bottle and not by the case? 581  52%
(247 of 474 users)
I would like access to other reports. Such as a month-end activity. or a total purchases by item # or by broker. total dollars purchased by month, broker. That kind of stuff. 501  51%
(270 of 521 users)
Can I print my order before it is submitted? 660  51%
(309 of 601 users)
When I try to edit my Contact/User information, it says that the "password is already taken." Why? 720  51%
(337 of 658 users)
How do I find out the shelf life of a product? 642  51%
(307 of 598 users)
I want to take A&J out of the deliveryoption for my account. I would like to replace it with Rateliner permanently going forward. How would i go about doing this? 633  51%
(256 of 496 users)
How do I change the contact person on 828  51%
(329 of 643 users)
Where can I find the top selling wines in New Hampshire? 719  51%
(318 of 621 users)
I am a new licensee. How do I register to get an online ordering account? 601  51%
(268 of 521 users)
License #1475103 Toasted Brothers LLC Dba The Friendly Toast has been approved for credit. How do I access our account online so I can make payment? I don't see anywhere regarding new user setup. Thank you. Lisa Dubia, Business Manager 739  51%
(306 of 598 users)
Sometimes I get kicked back to the home page. Why? 710  51%
(315 of 616 users)
What can I do if I ordered the wrong product? 764  51%
(296 of 579 users)
I'm a broker. How can I get a report of the independent stores and restaurants who have bought the product I represent, and how much they bought? 499  51%
(243 of 474 users)
Sometimes when I check out, an item is crossed off the order. Why does this happen? 626  50%
(275 of 540 users)
Can I see a history of my payments on the web? 777  50%
(322 of 635 users)
how do I use a credit? 599  50%
(260 of 511 users)
How much does advertising cost? 560  50%
(299 of 589 users)
Can I place news articles on for my business? 732  50%
(316 of 626 users)
I work for Nashua Margaritas and we received a case of 750ml bottles of Zazzmatazz instead of a case of Baja Rosa, as our order indicated. We are going to use the Razzmatazz, I would just like to make sure we are charged for that and not the Baja Rosa. Our licensee number is 1091603. Thanks, Nick 528  50%
(242 of 478 users)
Are there reports I can run to see my history of purchases or quantity of cases I have purchased for the year? 491  50%
(248 of 490 users)
Can product be returned for credit? 3038  50%
(405 of 806 users)